As a patient of McLaren-Bay Region, your care and satisfaction are our main concerns. This Patient & Family Guide will make you familiar with our services and resources.

As health care professionals, we are dedicated to providing you with high quality, personalized care, in partnership with you and your family. We know hospitalization is never an entirely pleasant experience, but we will do our best to make you as comfortable as possible. If there is anything you need during your stay, please talk with a member of your health care team.

After you are discharged, you may receive a patient satisfaction survey in the mail. Please take a few minutes to answer the survey questions. Your comments are important to us. If you would like to share your feedback more directly, contact our patient representative at (989) 894-6452.

Thank you for entrusting us with your care.